Our Team
Debra Deleon
RMA / Office Manager
I’ve been part of Personal Primary Care for nearly eight years. I started as a Medical Assistant working alongside Dr. Talal Khan, then became the Lead Medical Assistant before stepping into my current role as Office Manager overseeing all three offices.
I take pride in supporting our practice, our employees, and our patients. I’m passionate about creating a positive, efficient environment and ensuring every patient receives the care and attention they deserve. I truly love what I do and feel grateful to be part of a team that shares the same commitment to compassionate care.
Olivia Hall
Clinical Supervisor and Longevity RN
With over 12 years of nursing experience spanning healthcare management, quality improvement, and inpatient medicine, Olivia brings both clinical expertise and genuine compassion to our concierge practice. Patients love her warm, attentive presence and the way she truly listens—making each interaction feel personal and meaningful.
Her passion has evolved toward a preventative, longevity-focused approach to care—helping individuals feel their best today while investing in a healthier, stronger future.
When she’s not caring for patients or creating content, you’ll find Olivia outside with her son hiking, exploring local gems in Western Mass, or challenging friends to a game of pickleball. She lives by the belief that movement is medicine and that the best days are spent in fresh air and good company.
Carissa Hanlon
Medical Billing Director
With 12 years of experience in Medical Billing, I have had the opportunity to grow and expand my skill set in the healthcare industry. I began my career at Personal Primary Care as a Front Desk Receptionist, and over the past 8 years with the company, I have steadily advanced to my current role as Medical Billing Director. Throughout my journey, I’ve become a versatile member of the team, often serving as the “jack of all trades” within the office.
I take pride in my ability to manage multiple responsibilities, from medical billing operations to overseeing day-to-day office functions, ensuring everything runs smoothly.
Outside of work, I enjoy spending time with my family and two dogs, as well as embracing the outdoors whenever possible.
Mayra Alcantara
New Patient Coordinator
Hi, I’m Mayra! I’m a Registered Medical Assistant with over a decade of experience in the medical field. Over the years, I’ve had the opportunity to work in several specialty departments, which has helped me build a well-rounded understanding of patient care. My experience has led me to my most recent position here at Personal Primary Care as a new patient coordinator.
I truly enjoy getting to know my patients and making sure they feel comfortable, heard, and cared for. My goal is to bring kindness, compassion, and professionalism to every interaction—because I believe great care starts with genuine connection.
I take pride in being a dependable part of the team and always strive to give my best to both my patients and colleagues every day.
